Privacy Policy

At InnQuest Canada, your right to privacy is one of our primary concerns. This Privacy Policy describes the guidelines InnQuest Canada uses to protect the information we collect about you during your visit to our Web site.

Information we collect

At various times, InnQuest Canada requests personal information, either while you are visiting the site or during a purchase via our website, phone or fax. Information we collect may include your name, address, telephone number, email address, credit card information and personal interests. In addition, InnQuest Canada periodically sponsors contests and other promotions that may require additional information in order to participate.

What we do with this information

The requests for information allow InnQuest Canada to provide services you have requested or to enhance your experience while visiting our website. Information collected during a purchase is necessary for us to fulfill your order, track the status of your order and provide the best customer service possible.

InnQuest Canada will not sell your private information to any outside company for its use in marketing or solicitation. Though we may disclose your information in certain cases where we have your permission or under special circumstances, such as when we believe it is required by law.

Periodically, we will use the information provided to us to notify you of important announcements regarding special offers or important functionality changes to our website. InnQuest Canada also provides free email newsletters to those who are interested in receiving them. If you would rather not receive these updates and/or newsletters, you can request to be excluded from these announcements in your user profile at InnQuest Canada or during checkout. As well, unsubscribe instructions are included with each of our email newsletters.

InnQuest Canada may also use customer information on an aggregate basis to better understand our users and to improve our services. Aggregate statistics may also be disclosed to potential advertisers and/or business partners. (For example, we might use the aggregate statistic “32% of InnQuest Canada users are nightclubs,” but would not give specifics such as, “Mr. Tom Smith, age 28, is from Los Angeles,” unless prior permission was obtained.

The use of “cookies”

Cookies are small information files stored by your browser on your hard drive that enable advanced features such as personalization and shopping carts. The cookies InnQuest Canada uses do not contain any personal information. If you wish, you can change your browser settings to disable cookies, but please note that cookies must be enabled on your browser in order to make a purchase at our website.

Your consent

By visiting and purchasing products through the InnQuest Canada website, you consent to the collection and use of the information described above by InnQuest Canada. Any changes to our privacy policy will be posted on this page so you can always be up to date on the information we collect and how we use it.

Give us your feedback

InnQuest Canada welcomes your questions and comments about our Privacy Policy. Email us at comments@innquestcanada.ca