It’s that time of year again. Christmas is around the corner and the New Year quickly following.

It’s the time to reminisce about the year behind us and plan for the year ahead. A time to celebrate family and friends. A time to be thankful. A time for wishes to come true.

There have been a couple of new additions this year at InnQuest Canada. Valerii joined our technical support department in April. He’s become a great addition to our team and I hope you all enjoy working with him. In September we welcomed Jullian to our sales team. He’s still learning the ropes so go easy on him!

Throughout the year we get to talk to a lot of our roomMaster family and keep up on all their news. Both about their properties and their personal lives. We’re very lucky to consider our clients a part of our family and love hearing about the great things doing and happening at the properties we serve. We’re proud to be affiliated with award winners, history makers and community boosters across Canada. Let us know what you’re up to and we’ll give you a shout out on social media! (We’re cool like that.)

2015 will bring a lot of excitement! Version 16 of roomMaster will be released in January. Greg and I attended the roomMaster Users conference in October and were given a sneak peek. This new version has the most new features of any roomMaster upgrade and we are super excited to start upgrading everyone in January! There’s also a totally new online booking engine coming in the Spring which has a bunch of features you’ve all been asking for. We can’t wait!!

We count ourselves very lucky to be able to do something we love with great people every day. We also know there are people in our own backyard that are struggling to make ends meet. Several years ago we started supporting a local charity, Adopt a Teen, which supplies Walmart gift cards to teenagers at Christmas.  Last year we also supported our local food bank through the CBC Turkey Drive.  We are happy to support both of these deserving charities again this year and encourage you give back in your community as well. You never know it may help someone’s wish come true.

From all of us in the InnQuest Canada Family we wish you Season’s Greetings for a Very Merry Christmas. We’re looking forward to working with you again in 2015!

Trina

I thought what better way to kick off our new blog than to introduce our company. The best way to do this is to tell you about us. So here it goes . . .

InnQuest Canada is operated by the Barnes family in Edmonton, Alberta, Canada. Our family has been working with technology for over 30 years. My dad, Paul, started selling home computers in the 1980’s and of course we kids helped out around the shop. As we and our shop grew many of our clients came to us looking to computerize their business as well. His background in accounting and business management allowed dad to help small business owners computerize effectively. By the 1990’s we were helping both families and business with their computer needs.

Eventually we closed our retail store and moved our focus to business consulting helping small business’ to computerize. One day, while researching software for a client with a small hotel, dad came across a program called roomMaster.

One look at roomMaster and he was hooked. He had looked at other software programs but he knew this program would help his client become more effective. Having worked in hotels as a young man he also knew they were not the only one’s who could use roomMaster to help run their property. He immediately partnered with InnQuest Software to provide roomMaster to properties first in Western Canada and eventually across the entire country.

My brother Greg joined in our technical support department. I helped out here and there over the years and in 2005 I joined full time as the company’s controller eventually assisting dad in the daily operations. In 2012 when dad passed away I took over as President.

Over the years we’ve provided various other hospitality focused solutions. Point of Sale software, paging systems for restaurants, pour control systems, and liquor inventory control just to name a few. There are so many great hospitality products out there and the list just keeps growing.

A few years ago after speaking with our staff we decided to go back to our core and keep our focus to the software solutions we provide the hospitality industry. With that in mind we currently have two product lines:

  • Property Management Software – roomMaster. We are still the provider of this great product to the Canadian marketplace. The developers of roomMaster work hard to make each new version better than the last. Along with suggestions from our users the developers research the latest industry trends to add or integrate new offerings with each new release.
  • Point of Sale Software – keeping in mind the many different sizes and shapes in the hospitality industry we have different solutions to meet different needs. We’ve also just released iBarPOS aimed at making POS solutions attainable for smaller outlets.

Our products are built to help hotels and restaurants operate more efficiently allowing owners and staff to spend more time enhancing their guest’s experience. In the end the guest experience is what matter’s most.

I hope your experience with us makes you feel like one of the family.

Trina